Return & Refund Policy

At JSB Autocars, customer satisfaction is our top priority. We strive to ensure a seamless and transparent experience at every stage of your motorcycle purchase.

Order Cancellation

  • Before Invoice Generation: You may cancel your motorcycle booking before the invoice is generated. In such cases, a full refund of the booking amount will be processed.
  • After Invoice Generation: Once the invoice has been generated and the registration process has begun, cancellation is no longer permitted, and the booking amount will be non-refundable.
  • Cancellation Request: All cancellation requests must be made in writing to our sales team or via email to jsbbajaj.khandsa@gmail.com, along with a valid proof of booking and ID.

Refund Process

  • Timeline: Approved refunds will be processed within 7–10 working days from the date of cancellation approval.
  • Mode of Refund: Refunds will only be made through bank transfer or credit reversal. No cash refunds will be issued.

Exceptions

  • Customized or Special Orders: Bookings for customized or specially ordered motorcycles are non-cancellable and non-refundable.
  • Finance-Approved Bookings: If the booking involves loan approval and disbursal, cancellation will be subject to the terms and conditions agreed upon with the financing partner.

Need Assistance?

Our team at JSB Autocars is here to help. For any questions or to initiate a refund or cancellation, please contact us:

Thank you for choosing JSB Autocars – a proud part of the JSB Group, trusted across Delhi and Haryana.